Fees & Rebates

Counselling & Assessments

Please call for rates – 1300 664 199

Payment Methods

We accept cash, EFTPOS, VISA, MasterCard.  Personal cheques are not accepted.

At most locations we process your Medicare rebate on the spot as well as any health fund rebates, saving you time and money.


Less than 24hrs notice will incur a 100% cancellation fee.  Cancellations less than 48hrs will incur a 50% cancellation fee.

No-show Policy

Failure to attend an appointment will incur a 100% cancellation fee.

Does the Medicare Safety Net apply to my out-of-pocket expenses under this initiative?

Yes.  You are responsible for paying the gap between the consultation fee and the Medicare rebate. These out-of-pocket expenses will count towards the Medicare Safety Net at the end of each Tax year.

The family-based Medicare safety net protects high users of health services from big out of pocket expenses.  This covers the difference between the Medicare rebates and the schedule fee for families who exceed a threshold level of payments in a year, but not for charges that are above the schedule fee.

What about my private health insurance?

Many private health funds do provide a rebate for seeing a Psychologist.  You cannot use your private health insurance ancillary cover to top up the Medicare rebates for psychological services.  You will need to decide whether it is more cost effective for you to receive a rebate from Medicare or use your private health insurance.  For more information please contact your private health fund.